Technology continues to be a major focus for manulife . to enhance its customer service capabilities , the company plans to launch an integrated online customer service platform tailored specifically to customer needs 科技发展将继续是宏利的发展重要项目,为提升对客户的服务质素,宏利计划推出一个为宏利客户度身订做的崭新网上服务平台。
Li haixiang , became executive vice president in december 2005 with the responsibility to plan , construct and manage the technical platform supporting our various operations . these will cover crucial components facilitating the day - to - day operation of the company , such as the technical architecture , security , settlements , business intelligence , channel connections , fundamental it , applications and customer servicing platform 李海翔, 1999年6月1日加入腾讯,自2005年12月起担任运营支持系统执行副总裁,负责规划建设和管理相关运营支持平台,包括技术架构信息安全帐务结算商业智能渠道接入基础it应用运维以及客户服务等平台,以提升公司的运营管理水平。